Tencent Cloud, BRI and Hi Cloud Indonesia to drive banking technology

By Gloria Mathias

Tencent Cloud, the cloud business of global technology company Tencent, has announced the signing of an MoU with PT. Bank Rakyat Indonesia (Persero) Tbk. (BRI) and Hi Cloud Indonesia.

The collaboration aims to drive innovation in BRI’s banking services by leveraging technology, with a specific goal of enhancing customer service and transaction experiences.

Poshu Yeung, Senior Vice President of Tencent Cloud International, said, “Tencent Cloud is pleased to partner with BRI, as we share a common vision of spearheading banking innovations in Indonesia. This collaboration will harness our extensive expertise in working with banks and financial institutions worldwide, empowering BRI with access to high-quality and reliable solutions. We look forward to helping ensure that BRI remains at the forefront of technological innovation in the Indonesian banking landscape.”

Kaspar Situmorang, Division Head of Digital Banking Development & Operations at PT Bank Rakyat Indonesia, said, “BRI is committed to fostering innovation in line with its vision of becoming the most valuable banking group in Southeast Asia and the champion of financial inclusion by 2025. As part of BRI’s strategic approach, we aim to enhance our retail banking capabilities by exploring a range of technologies. Through collaborating with various parties, we hope to enrich use cases and gain valuable insights to develop digital capabilities, delivering a cutting-edge and personalized banking experience.”

By leveraging AI technologies, Tencent Cloud’s electronic Know Your Customer (eKYC) solution supports financial institutions in remotely verifying user identities and reducing the risks posed by identity fraud. Hi Cloud Indonesia, as a valued partner of Tencent Cloud, has played a pivotal role in expediting the adoption of technologies and facilitating collaboration between Tencent Cloud and BRI.

Through this collaborative effort, BRI continues to harness its technological capabilities to transform its wide array of banking products and services digitally. The bank aims to enhance its user experience by providing more convenient, inclusive, efficient, and secure solutions for customers.

The signing of this collaboration marks BRI’s commitment to remain at the forefront of innovation in the Indonesian banking services industry.