Cloud provider Tencent Cloud has signed a Memorandum of Understanding (MoU) with Bank Rakyat Indonesia (BRI) and multi-cloud and solution provider Hi Cloud to enhance customer service and transaction experiences.
This collaboration marks BRI’s commitment to remain at the forefront of innovation in the Indonesia banking industry by combining Tencent Cloud’s technological knowledge with BRI’s local expertise, market understanding and adoption capabilities.
“As part of BRI’s strategic approach, we aim to enhance our retail banking capabilities by exploring a range of technologies. Through collaborating with various parties, we hope to enrich use cases and gain valuable insights to develop digital capabilities, delivering a cutting-edge and personalized banking experience,” BRI division head digital banking development and operations Kaspar Situmorang said.
Tencent Cloud electronic Know Your Customer (eKYC) solution enables financial institutions to remotely verify user identities and reduces identity fraud risks with AI technologies.
As a partner of Tencent Cloud, Hi Cloud Indonesia helped BRI to implement the eKYC solution, expediting the technology adoption.
“This collaboration will harness our extensive expertise in working with banks and financial institutions worldwide, empowering BRI with access to high-quality and reliable solutions,” Tencent Cloud International senior vice president Poshu Yeung said.
